Honest answers for grown-ups

Odds, safety, shipping and gifts, in one calm place.

Froggy Jabuti Kumo

Blind boxes 101

What is a blind box?

A sealed box with one plush friend inside. You see the whole crew, but only find out who you got when you open it.

The odds, series by series

Series Friends Each regular Rare or secret
Happy Capy 6 + 1 rare 1 in 6 Rare 1 in 72
Happy Capy Halloween 6 + 1 secret 1 in 6 Secret 1 in 72
CapyCup 6 + 1 rare (Brazil) 1 in 6 Rare 1 in 72
Sea Friends 6 + 1 rare 1 in 6 Rare 1 in 72
Moo Milk 6 + 1 secret 1 in 6 Secret 1 in 72
Amazonia Friends 6 + 1 rare (Boto) 1 in 6 Rare 1 in 72
Feather Friends 6 + 1 rare 1 in 6 Rare 1 in 72
Mysterious Capy 1 surprise capy — —
What does the Full crew box guarantee?

All six regular friends of one series, no duplicates. The rare or secret friend is never guaranteed. Mysterious Capy isn't included.

Do you have bundle deals?

Yes, applied automatically in your cart: 3 boxes save 10%, 6 save 20%, 12 save up to 30%. Exact tiers are on each product page.

Gifts & privacy

Can I send a box as a gift?

Of course! Enter their address at checkout. Boxes arrive sealed, so the surprise stays a surprise.

Do you collect data from kids?

No. Our shop, checkout and Capy Club emails are for grown-ups, and we don't knowingly collect children's data. See our Privacy Policy.

Still curious? We reply within 1 business day.

Contact us

Our Fair Play Promise

Fair surprises, always

  • The odds never change.

    Every friend and its odds, right next to the price.

  • No fake countdowns.

    No ticking timers or made-up "only 3 left" alerts.

  • Odds never change.

    Set when a series is made, the same until its last box.

Safety & delivery

Age & safety

Age guidance is on each box and product page. Some friends have small parts, so keep them away from children under 3. Any concern? Write to us and we'll help right away.

Materials & care

Small, soft plush collectibles; exact materials and size are on each product page. Wipe gently with a dry cloth and keep out of strong sunlight.

Shipping & tracking

Free shipping on orders over $60. Delivery times for your country are shown at checkout, and a tracking link arrives by email when your order ships.

Track my order

Returns

Arrived damaged or not right? Write to support@mokoo.co with a photo and we'll make it right.

Refund Policy

Secure checkout

Encrypted checkout powered by Shopify. We never see your full card details.